To begin your spa journey in the optimal state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Thrive NOLA is not responsible for lost or stolen items.
We have age restrictions for some services and anyone under the age of 18 will require parental release before the services can be rendered. Please give us a call for age requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
At Thrive NOLA Spa, we want to ensure that your reservation is secured and that you have a seamless experience with your chosen therapist. To guarantee your reservation, a deposit is required. The deposit serves as a commitment to your reservation and allows us to make the necessary arrangements to provide you with a personalized and rejuvenating session.
Please be aware that the deposit is non-refundable. In the event that you need to reschedule your appointment within 24 hours before your reservation, a reschedule fee of $35 will be applicable.
The remaining balance for your session will be settled after your reservation. We appreciate your understanding and compliance with our deposit and reschedule policies.
Thank you for selecting Thrive NOLA Spa, where your satisfaction and well-being are of utmost importance to us.
Gender Preference Policy
Thrive NOLA Spa truly believes that Self-Care is reserved for ALL. We do not separate, or discriminate against the gender of any. Thrive NOLA Spa allows guests to choose the preference of gender of therapist. In the event, that a guest does not specifically request for gender, the Spa will assign the qualified therapist available to the reservation. Guests that do not request gender, and cancel at time of reservation due to gender of therapist, Thrive NOLA Spa will not refund reservation and will render full payment of services. Thank you choosing Thrive NOLA Spa, “Self Care for ALL”.